Privacy policy

Privacy Policy

At New Look Road Chick, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website or services related to the rental of gaming machines. We are committed to ensuring transparency and safeguarding the trust you place in our company.

1. Information We Collect
We may collect personal data directly from you when you fill out a form on our website, send us an email, call our customer service, or interact with our rental services. This data can include your name, email address, phone number, billing address, delivery location, and any preferences or special requirements related to the rental. We may also collect non-identifiable data, such as device type, browser, and IP address, through automated technologies to improve user experience.

2. How We Use Your Information
We use your personal information for several key purposes: to process your booking, respond to inquiries, deliver and manage rental services, provide invoices, and communicate updates. We also use this information to analyze customer behavior, improve our website functionality, and customize marketing messages where legally permitted. Your data enables us to create a smooth and efficient rental experience tailored to your specific needs.

3. Data Retention and Storage
Your data is securely stored in protected systems that comply with modern data security standards. We retain your information for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or reporting obligations. When data is no longer needed, we ensure that it is safely deleted or anonymized.

4. Sharing Your Data
We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who help us deliver our services, such as payment processors, delivery agents, or IT system maintenance providers. These third parties are contractually bound to use your data only for agreed-upon purposes and must comply with relevant privacy laws.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience. These tools help us understand how users navigate the site, track engagement with content, and remember your preferences. You can control cookie settings in your browser at any time, but please note that disabling them may affect some features of the site.

6. Your Rights
As a user, you have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for marketing communications or object to the processing of your data under certain conditions. Requests should be made in writing to the contact details below.

7. Data Security
We use technical, administrative, and physical safeguards to protect your personal data from unauthorized access, disclosure, or alteration. This includes encrypted communications, secure servers, access controls, and regular system monitoring to prevent misuse.

8. Third-Party Links
Our website may contain links to external sites. Please be aware that we are not responsible for the privacy practices of those third-party websites. We encourage users to read the privacy policies of every site they visit before providing any personal information.

9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that we have inadvertently received such data, we will take steps to delete it immediately.

10. Contact Us
If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us via the following details:
New Look Road Chick
Australia, Sydney, Harbour Street 91, 2000
[email protected]
+61 458 902 445